:root{--ink:#0e1a24;--steel:#1b2d3d;--paper:#f4f2ed;--card:#fff;--line:#dcdedb;--muted:#64717c;--orange:#ff5a1f;--green:#20a765;--amber:#e6a52f;--red:#d95a55;--radius:18px;--shadow:0 12px 34px rgba(14,26,36,.08)}
*{box-sizing:border-box}html{font-family:Arial,"Helvetica Neue",sans-serif;color:var(--ink);background:var(--paper)}body{margin:0;min-height:100vh}button,input,select{font:inherit}button,a{transition:transform .16s ease,background .16s ease,border-color .16s ease}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid rgba(255,90,31,.35);outline-offset:2px}.is-hidden{display:none!important}.muted{color:var(--muted);line-height:1.55}.eyebrow{margin:0 0 7px;font-size:.72rem;font-weight:800;letter-spacing:.14em;text-transform:uppercase;color:#496072}.eyebrow--light{color:#b7c4ce}h1,h2,h3,p{margin-top:0}h1,h2,h3{letter-spacing:-.03em}h2{font-size:1.55rem;margin-bottom:0}.button{min-height:44px;border:0;border-radius:12px;padding:0 18px;display:inline-flex;align-items:center;justify-content:center;font-weight:800;text-decoration:none;cursor:pointer}.button:hover{transform:translateY(-1px)}.button--primary{background:var(--orange);color:#111}.button--secondary{background:#edf0f1;color:var(--ink)}.button--light{background:#fff;color:var(--ink)}.text-button{border:0;background:none;color:#34566f;font-weight:800;cursor:pointer;padding:4px}.icon-button{width:42px;height:42px;border:1px solid var(--line);background:#fff;border-radius:50%;font-size:1.7rem;cursor:pointer}
.login{min-height:100vh;display:grid;grid-template-columns:minmax(280px,1fr) minmax(380px,540px);gap:8vw;align-items:center;padding:8vw;background:var(--ink);color:#fff}.login:before{content:"";position:fixed;inset:0 45% 0 0;background:radial-gradient(circle at 30% 45%,rgba(255,90,31,.18),transparent 46%),linear-gradient(135deg,transparent 48%,rgba(255,255,255,.03) 48% 49%,transparent 49%)}.login__brand{position:relative;font-size:2.2rem;font-weight:900;display:flex;align-items:center;gap:18px}.mark{position:relative;width:36px;height:28px;display:inline-block;border:5px solid #f4f2ed;border-right-color:transparent;border-bottom-color:transparent;border-radius:50%;transform:rotate(24deg)}.mark i{position:absolute;width:10px;height:10px;border-radius:50%;background:var(--orange);right:-3px;top:-5px}.login__card{position:relative;background:#fff;color:var(--ink);padding:42px;border-radius:24px;box-shadow:0 28px 80px rgba(0,0,0,.24)}.login__card h1{font-size:2.15rem;line-height:1.05;margin-bottom:14px}.login label,.password-dialog label{display:grid;gap:7px;font-size:.82rem;font-weight:800;margin-top:18px}.login input,.password-dialog input,.filters input,.filters select,.detail select,.range select{width:100%;border:1px solid var(--line);border-radius:11px;background:#fff;padding:12px 13px;color:var(--ink)}.login .button{width:100%;margin-top:20px}.form-error{color:#b93832;min-height:20px;font-size:.84rem;margin:12px 0 0}
.shell{display:grid;grid-template-columns:238px 1fr;min-height:100vh}.sidebar{position:sticky;top:0;height:100vh;background:var(--ink);color:#fff;padding:28px 20px 22px;display:flex;flex-direction:column}.sidebar__brand{color:#fff;text-decoration:none;font-size:1.32rem;font-weight:900;display:flex;align-items:center;gap:10px;padding:4px 10px 30px}.sidebar__brand .mark{width:25px;height:20px;border-width:3px}.sidebar__brand .mark i{width:7px;height:7px}.nav{display:grid;gap:7px}.nav__item{display:flex;align-items:center;gap:12px;width:100%;border:0;border-radius:12px;background:transparent;color:#b9c6cf;padding:13px 14px;text-align:left;font-weight:700;cursor:pointer}.nav__item span{font-size:1.15rem;width:20px;text-align:center}.nav__item:hover,.nav__item.is-active{background:var(--steel);color:#fff}.sidebar__foot{margin-top:auto;border-top:1px solid rgba(255,255,255,.12);padding:20px 8px 0}.account{display:flex;gap:10px;align-items:center;margin-bottom:14px}.account__avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:var(--orange);color:#111;font-weight:900}.account span:last-child{display:grid}.account small{color:#8fa0ac;margin-top:3px;max-width:135px;overflow:hidden;text-overflow:ellipsis}.sidebar__foot .text-button{color:#b9c6cf}
.workspace{min-width:0}.topbar{height:102px;background:rgba(244,242,237,.92);backdrop-filter:blur(12px);display:flex;align-items:center;justify-content:space-between;padding:0 38px;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:10}.topbar h1{font-size:1.7rem;margin:0}.topbar .eyebrow{margin-bottom:3px}.range{font-size:.74rem;font-weight:800;color:var(--muted);display:flex;align-items:center;gap:9px}.range select{padding:9px 32px 9px 11px}.menu-button{display:none;border:0;background:none;font-size:1.4rem}main{padding:34px 38px 60px;max-width:1500px}.attention-card{background:var(--steel);color:#fff;border-radius:var(--radius);padding:25px 28px;display:flex;justify-content:space-between;align-items:end;box-shadow:var(--shadow);margin-bottom:18px}.attention-card div{display:grid;grid-template-columns:auto 1fr;column-gap:13px;align-items:end}.attention-card .eyebrow{grid-column:1/-1}.attention-card strong{font-size:3rem;line-height:.9;color:var(--orange)}.attention-card span{color:#cad4db;padding-bottom:4px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:22px}.metric{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:20px;box-shadow:0 7px 20px rgba(14,26,36,.04);display:grid;grid-template-columns:auto 1fr;column-gap:12px}.metric__icon{grid-row:1/4;width:38px;height:38px;border-radius:11px;display:grid;place-items:center;font-weight:900}.metric__icon--call{background:#ffebe4;color:#c64216}.metric__icon--sms{background:#e8f4ef;color:#11734b}.metric__icon--reply{background:#e9eef7;color:#355c91}.metric__icon--web{background:#f6efda;color:#89630d}.metric p{font-size:.8rem;color:var(--muted);margin:0}.metric strong{font-size:1.85rem;line-height:1.05}.metric small{color:#8a949c}.overview-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(320px,.85fr);gap:20px}.panel{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px;box-shadow:0 7px 20px rgba(14,26,36,.04)}.panel__head{display:flex;align-items:end;justify-content:space-between;margin-bottom:17px}.panel__head h2{font-size:1.25rem}.contact-list{display:grid}.contact-row{border-top:1px solid #eceeec;padding:14px 2px;display:grid;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:12px;cursor:pointer}.contact-row:first-child{border-top:0}.channel-dot{width:38px;height:38px;border-radius:50%;background:#edf1f2;display:grid;place-items:center;font-weight:900;color:#375265}.contact-row__main{min-width:0}.contact-row__main b,.contact-row__main small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contact-row__main small{color:var(--muted);margin-top:4px}.status{display:inline-flex;align-items:center;border-radius:999px;padding:6px 9px;font-size:.72rem;font-weight:800;white-space:nowrap}.status--new{background:#fff0e9;color:#a63b14}.status--follow_up{background:#fff5dc;color:#79570a}.status--contacted{background:#e8f5ef;color:#14724c}.status--closed{background:#edf0f1;color:#52616b}.timeline{display:grid}.timeline-item{position:relative;padding:4px 0 18px 32px}.timeline-item:before{content:"";position:absolute;left:10px;top:11px;bottom:-3px;width:1px;background:#dde2e3}.timeline-item:last-child:before{display:none}.timeline-item:after{content:"";position:absolute;left:5px;top:5px;width:11px;height:11px;border-radius:50%;background:var(--orange);box-shadow:0 0 0 4px #ffede6}.timeline-item b{display:block;font-size:.88rem}.timeline-item p{margin:4px 0 0;color:var(--muted);font-size:.82rem;line-height:1.42}.timeline-item time{display:block;color:#94a0a8;font-size:.7rem;margin-top:4px}.empty{padding:30px 10px;text-align:center;color:var(--muted)}
.section-heading{display:flex;justify-content:space-between;align-items:end;margin-bottom:20px}.section-heading h2{font-size:2rem}.filters{display:grid;grid-template-columns:minmax(260px,1fr) 220px;gap:14px;align-items:end;margin-bottom:16px}.filters label{font-size:.76rem;font-weight:800;color:var(--muted);display:grid;gap:6px}.search{position:relative}.search span{position:absolute;left:12px;bottom:12px}.search input{padding-left:34px}table{width:100%;border-collapse:collapse}th{text-align:left;font-size:.7rem;text-transform:uppercase;letter-spacing:.1em;color:#71808b;padding:11px 10px;border-bottom:1px solid var(--line)}td{padding:14px 10px;border-bottom:1px solid #eceeec;font-size:.87rem}tbody tr{cursor:pointer}tbody tr:hover{background:#fafaf8}.contact-cell b,.contact-cell small{display:block}.contact-cell small{color:var(--muted);margin-top:4px}.table-arrow{text-align:right;color:#83909a}.mobile-contact-list{display:none}.connection-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.connection{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px;display:flex;gap:15px}.connection__mark{flex:0 0 42px;height:42px;border-radius:12px;background:var(--ink);color:#fff;display:grid;place-items:center;font-weight:900}.connection h3{margin-bottom:8px}.connection p{color:var(--muted);font-size:.88rem;line-height:1.5}.connection__status{font-size:.75rem;font-weight:800;color:#8a5f09;background:#fff3d9;border-radius:999px;padding:6px 9px;display:inline-block}.connection.is-connected .connection__status{color:#136f49;background:#e5f5ed}.explainer{margin-top:20px;background:var(--steel);color:#fff;border-radius:var(--radius);padding:26px;max-width:850px}.explainer h3{font-size:1.55rem;margin-bottom:8px}.explainer p:last-child{color:#c8d3db;line-height:1.65;margin-bottom:0}
.detail{width:min(620px,calc(100% - 30px));max-height:88vh;border:0;border-radius:22px;padding:27px;box-shadow:0 30px 100px rgba(0,0,0,.3)}.detail::backdrop,.password-dialog::backdrop{background:rgba(7,15,22,.62);backdrop-filter:blur(4px)}.detail__head{display:flex;justify-content:space-between;gap:20px}.detail__head h2{font-size:1.8rem}.detail__actions{display:flex;gap:10px;margin:20px 0}.detail__status{display:grid;gap:6px;font-size:.75rem;font-weight:800;color:var(--muted);margin-bottom:25px}.timeline--detail{border-top:1px solid var(--line);padding-top:20px}.password-dialog{border:0;border-radius:22px;padding:30px;width:min(450px,calc(100% - 30px))}.password-dialog h2{font-size:1.7rem}.password-dialog .button{width:100%;margin-top:18px}
.admin-heading{align-items:center}.provision-line{display:flex;align-items:center;background:var(--ink);color:#fff;border-radius:var(--radius);padding:18px 22px;margin-bottom:20px;box-shadow:var(--shadow)}.provision-line span{display:flex;align-items:center;gap:9px;white-space:nowrap;font-size:.76rem;font-weight:800}.provision-line b{width:27px;height:27px;border-radius:50%;display:grid;place-items:center;background:var(--orange);color:#101820}.provision-line i{height:1px;background:#486072;flex:1;margin:0 12px}.admin-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.tenant-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px;box-shadow:0 7px 20px rgba(14,26,36,.04)}.tenant-card__head{display:flex;justify-content:space-between;gap:20px;margin-bottom:18px}.tenant-card h3{font-size:1.25rem;margin-bottom:5px}.tenant-code{font:700 .74rem ui-monospace,SFMono-Regular,Consolas,monospace;color:var(--muted)}.tenant-stats{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:17px}.tenant-stats span{background:#f5f6f4;border-radius:11px;padding:11px;font-size:.73rem;color:var(--muted)}.tenant-stats b{display:block;font-size:1.1rem;color:var(--ink);margin-bottom:2px}.integration-pills{display:flex;gap:7px;flex-wrap:wrap}.integration-pill{font-size:.7rem;font-weight:800;border-radius:999px;padding:6px 9px;background:#fff2d8;color:#805a08}.integration-pill.is-connected{background:#e5f5ed;color:#136f49}.tenant-dialog{width:min(760px,calc(100% - 30px));max-height:92vh;border:0;border-radius:24px;padding:32px;box-shadow:0 30px 100px rgba(0,0,0,.32)}.tenant-dialog::backdrop{background:rgba(7,15,22,.66);backdrop-filter:blur(4px)}.tenant-dialog h2{font-size:1.8rem;margin-bottom:8px}.tenant-dialog label{display:grid;gap:7px;font-size:.78rem;font-weight:800;color:#40515e}.tenant-dialog input{width:100%;border:1px solid var(--line);border-radius:11px;background:#fff;padding:12px 13px;color:var(--ink)}.tenant-dialog fieldset{border:1px solid var(--line);border-radius:15px;padding:17px;margin:21px 0 5px}.tenant-dialog legend{padding:0 8px;font-size:.76rem;font-weight:900;color:#415663}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.form-span{grid-column:1/-1}.tenant-dialog form>.button{margin-top:7px}.credential-result{padding:8px}.credential-result pre{white-space:pre-wrap;word-break:break-word;background:var(--ink);color:#dce8ed;border-radius:15px;padding:20px;line-height:1.55;font:700 .78rem ui-monospace,SFMono-Regular,Consolas,monospace;max-height:48vh;overflow:auto}.result-actions{display:flex;gap:10px;margin-top:18px}
.twilio-config{margin-top:17px;border-top:1px solid #eceeec;padding-top:13px}.twilio-config summary{cursor:pointer;color:#36566c;font-size:.76rem;font-weight:900}.twilio-config form{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:13px}.twilio-config label{display:grid;gap:5px;font-size:.7rem;font-weight:800;color:var(--muted)}.twilio-config label:nth-child(3){grid-column:1/-1}.twilio-config input{width:100%;border:1px solid var(--line);border-radius:9px;padding:9px}.twilio-config .button{justify-self:start;min-height:38px}.twilio-config .form-error{grid-column:1/-1}
@media(max-width:1050px){.metrics{grid-template-columns:repeat(2,1fr)}.overview-grid{grid-template-columns:1fr}.connection-grid{grid-template-columns:1fr}.admin-grid{grid-template-columns:1fr}.login{grid-template-columns:1fr}.login:before,.login__brand{display:none}}
@media(max-width:760px){.shell{grid-template-columns:1fr}.sidebar{position:fixed;left:-250px;z-index:30;width:238px;transition:left .2s ease}.shell.menu-open .sidebar{left:0}.topbar{height:84px;padding:0 18px;justify-content:flex-start;gap:14px}.menu-button{display:block}.topbar .range{margin-left:auto}.topbar h1{font-size:1.3rem}main{padding:22px 16px 45px}.attention-card{align-items:stretch;gap:20px;flex-direction:column}.metrics{grid-template-columns:1fr 1fr}.metric{padding:15px}.metric__icon{display:none}.panel{padding:17px}.filters{grid-template-columns:1fr}.table-wrap{display:none}.mobile-contact-list{display:grid}.connection{padding:18px}.login{padding:18px}.login__card{padding:28px}.detail{padding:21px}.detail__actions .button{flex:1}.admin-heading{align-items:stretch;gap:16px;flex-direction:column}.provision-line{align-items:flex-start;gap:10px;flex-direction:column}.provision-line i{width:1px;height:12px;margin:0 0 0 13px}.form-grid{grid-template-columns:1fr}.form-span{grid-column:auto}.tenant-dialog{padding:22px}.result-actions{flex-direction:column}}
@media(max-width:440px){.metrics{grid-template-columns:1fr}.range{font-size:0}.range select{font-size:.8rem}.attention-card strong{font-size:2.5rem}.contact-row{grid-template-columns:36px minmax(0,1fr)}.contact-row .status{grid-column:2;justify-self:start}.channel-dot{width:34px;height:34px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}